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Galaxy S7, ONE specific phone # doesn't ring, goes into voicemail

(Topic created on: 25-09-2020 10:51 PM)
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Foques
First Poster
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Hi folks, 

 

I am needing help as I can't get this figured out. 

Only one of phone #s that are coming into the phone goes straight into VM.

 

Checked blocked list - the number isn't there.

All other callers are able to make it through ok.

No bluetooth devices are involved. 

No call forwarding is set up. 

 

Call gets autorejected, but there is no autoreject list that I can find

 

help?

1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Try removing / deleting the contact from any call history and your contacts list so there's no sign of it on your phone and then ask that caller to ring you and see what happens.

 

It it still is rejected and you don't have the spam caller setting toggled On in your phone app, 3 little dots in the top Rh corner and call settings and Call ID and Spam Protection then as a process of elimination can you try your sim card in another phone and then see what happens. If it continues then you'll need to contact your network provider @Foques 

 

I wish you all the best with this situation. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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