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galaxy j3 2016 unable to locate 'my files' folder

(Topic created on: 17-05-2023 01:18 PM)
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19671
Apprentice
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Hi

have recently installed 64gb SD card - recognised ok but unable to locate 'my files' folder to view transferred videos.

4 REPLIES 4
Pugs1957
Samsung Members Star ★
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There is no such thing as a My files folder. What do you mean by transferred videos? Transferred from where to what?
There is a My Files app (look in Samsung folder) to allow you to explore the phone and SD card which you van use to create folders and move files.
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19671
Apprentice
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Hi

Many thanks for your reply - I'm a bit of a technophobe so please be patient.

Where do I find the samsung folder?

Mike

 

 

Pugs1957
Samsung Members Star ★
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Hi Mike that's not a problem. In the app page/s in your phone on the first page there should be 2 folder at the very start, one for Google and one for Samsung. The My files app is in the Samsung folder.

If you can tell me exactly what you want to achieve we can guide you through it.
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19671
Apprentice
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Hi

many thanks - managed to find it - DOH!

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