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Fingerprint scanner bug

(Topic created on: 4 weeks ago)
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Krsnakp
First Poster
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Has anyone noticed AOD fingerprint scanner on front screen is not responsive at times after 5 to 6 attempts. It needs restarting phone (S21). Happened after recent update. They are having more update mess than ever before
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Glenntech
Samsung Members Star ★
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Could be a number of reasons.
Have you tried deleting and reregistering your finger prints.
If you've recently put on a new screen protector, it's recommended to redo your finger prints.
Can try Wiping the Partition Cashe on the phone. Can sometimes help

Also try turning off the always on display and see if that makes a difference. I remember there was a bug with this that affected the sensor. If so try seeing if there's an update for the app in the Galaxy Store
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Krsnakp
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Yes i have tried all you said above. Just 2 days i re-registered my fingerprint. Seems to be no improvement. I am seriously not considering buying Samsung now. Every update there is something going wrong. But thank you for reply. I appreciate it
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