02-05-2021 02:52 AM in
Other SmartphonesHello
I am using a Galaxy M31 and the earphone jack is not working. The problem is that when I plig in it will work for a split second before dying. Is this a hardware problem? Have anyone come across such an situation.
Thanks
02-05-2021 03:03 AM in
Other Smartphones02-05-2021 05:51 AM in
Other SmartphonesUsing a torch take a look inside the port to see if there is any debris inside @Sreekumar TS
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.
02-05-2021 11:43 AM in
Other Smartphones@Sreekumar TS: Are you able to try another set of headphones to see if the issue persists? If it does, head to the Samsung Members app > Get Help > Interactive Checks > Headphone Jack, and follow the on screen instructions. Does this return any errors?