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Original topic:

Earphone jack not working

(Topic created on: 02/05/21 03:52)
Sreekumar TS
First Poster
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Hello

I am using a Galaxy M31 and the earphone jack is not working. The problem is that when I plig in it will work for a split second before dying. Is this a hardware problem? Have anyone come across such an situation. 

Thanks

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3 REPLIES 3
Aklima
Helping Hand
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Hi,
Could u please try on another device to see if the earphone faulty or the jack of the phone.
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BandOfBrothers
Superuser I
Superuser I
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Using a torch take a look inside the port to see if there is any debris inside @Sreekumar TS 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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AndrewL
Moderator
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@Sreekumar TS: Are you able to try another set of headphones to see if the issue persists? If it does, head to the Samsung Members app > Get Help > Interactive Checks > Headphone Jack, and follow the on screen instructions. Does this return any errors? 


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