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Deleted my album via Smart Switch after transferred file and later found out all photos/videos are corrupted

(Topic created on: 07-08-2024 07:52 PM)
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may135
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I need help urgently! This evening I used smart switch to transfer 4 albums from my Samsung to my Macbook. It never had problems before, so normally after successfully transferred I will delete the album via my computer by using smart switch delete control. This time, all files (600 files) one of my album are all errors and can't be open. Any clue how to back up? I tried at least the past 10 hours to figure this out, but I don't find any solution on the internet.

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Ry-Galaxy
Voyager
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Unfortunately, if the only remaining files you have are corrupt, then I'd imagine there is no way to retrieve them.

If you have them backed up on the device intact then you can try moving them over again.

Hope this helps!