Hi
People not being able to hear me is a major issue to have for a phone. (An expensive phone)
I have looked at the latest phone reviews on Samsung S23 which also have this ignored issue. I have this issue on my S21 and another previous Samsung phone.
Especially being on a very important phone call with a company and possibly have been waiting on hold to then cine on the phone to be saying
"hello, hello, hello, can you hear me"
to each other with sections being blanked out completely to then having a useless conversation that requires one side hanging up on the other.
I love Samsung but this issue a serious, hair pulling, fulstrating, infuriating issue to have.
This is supposed to be a phone first, for phone calls before being a streaming device or Web browser or anything else !
My gf is on the same network as me but I have to regularly use her IPhone which I'm not pleased about alone lol, to have a conversation especially if it's important.
This shows it is a phone issue.
Next Samsung will say is your mic working, is your device up to date, it could be a network issue, have you done this. Have you done that....
Firstly I am a tech guy. Naturally by hobby and occupation. Secondly I have used phones and phone calls all my life.
What I'm saying is Samsung have to stop insulting our intelligence...
The problem is with the phones when it comes to this issue. I am having calling issues with these phones straight out the box and not just by one model.
Please as a community lets have this addressed or better still Samsung please address this !!
I've had the phone sent to you under warranty and sent back with everything's okay, but we both know it isn't.
I am not the first or the last if your look through the forums and reddit etc with this issue.
It's a common problem. This tells you something.
I really wouldn't want to use another device, i really big up Samsung and enjoy your products.
its just having a phone call issue for a phone is diabolical. Please help🙏
