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Youtube issues

(Topic created on: 21-11-2021 09:01 AM)
2318 Views
chrismattamy
Voyager

‎21-11-2021 09:01 AM

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I have lost audio on YouTube following recent Android 12 update even when playing via Bluetooth headphones, audio on all other apps is fine. Anyone else had a similar issue or know a fix.
6 REPLIES 6
LiquidSnake
Big Cheese

‎21-11-2021 09:06 AM

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Try clearing data from the app in settings and see if that helps! 🙂
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chrismattamy
Voyager

‎21-11-2021 09:09 AM

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In response to LiquidSnake
Yep done that and it didn't fix it, I might try a factory reset and see if that fixes the issue.
LiquidSnake
Big Cheese

‎21-11-2021 09:11 AM

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In response to chrismattamy
Yes, try a factory reset, then test to see if youtube works. If so, it might be a third-party app that is causing the problem. Hope this helps! 🙂
chrismattamy
Voyager

‎21-11-2021 09:14 AM

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In response to LiquidSnake
I will keep you posted and let you know how it goes.
chrismattamy
Voyager

‎21-11-2021 07:06 PM

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In response to chrismattamy
Found the issue, I found a setting called "individual App Volume" for some reason YouTube had been added and was set to zero. I deleted YouTube form the setting and I now have audio on YouTube. Not sure how it got added. But all OK now.
RaghavB
First Poster

‎24-11-2021 04:18 PM

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Even if I play with full volume on YouTube, I hardly hear with phone's speakers..this is happening only after phone got upgraded to Android 12
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