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Unsubscribe from email updates

(Topic created on: 21-12-2020 12:17 PM)
3966 Views
Scottyqt
Apprentice
Options
I commented on a post and now get email updates everytime someone else comments on that post. 

At the bottom of the emails it states manage your subscription etc... And unsubscribe etc.... However, when I click on this is just opens the app.

In the app I have turned off all notifications and also have delved into my account by going online and cannot find where to do this anywhere. 

I don't want to block the emails but I want to change my settings, does anyone know where to do this? 

Thanks

1 Solution


Accepted Solutions
Solution
go-on
Apprentice
Options
Same. To fix this I had to open the link on a PC browser which gave a 400 error. I then took the redirect parameter part of the URL and took off the :emailhsubscriptions from the end and was taken to a page where I could manage subscriptions and notifications. The notifications page has a setting for "Automatically subscribe me to all topics or reviews I participate in" and "Notify me of: Any comments on the knowledge bases, blogs and events I subscribe to" where you can turn it off

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5 REPLIES 5
Solution
go-on
Apprentice
Options
Same. To fix this I had to open the link on a PC browser which gave a 400 error. I then took the redirect parameter part of the URL and took off the :emailhsubscriptions from the end and was taken to a page where I could manage subscriptions and notifications. The notifications page has a setting for "Automatically subscribe me to all topics or reviews I participate in" and "Notify me of: Any comments on the knowledge bases, blogs and events I subscribe to" where you can turn it off
Scottyqt
Apprentice
Options

Great, thank you for this you have helped me. 

I actually had to delete the whole "user-subscriptions:email-subscriptions" but it got me there. 

 

Thanks

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Wrinkly1950
Student
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had to spam the emails as can't work out how to do it.
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PeacePerfectPeace
First Poster
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I want to unsubscribe from samsung global the rate of emails is annoying can anyone advise please
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Dunfar
First Poster
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Same here after registering the purchase of a new device I can't get Samsung to stop sending me email.

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