Trade-In Display Scratch

[Members_IqbMmj5]

Hello everyone,
I am considering using the Samsung trade-in via Foxway for the S25+.
However, I'm unsure as I have a small scratch on the display and I'm not sure if this will be classed as a display break or crack and therefore affect the trade-in bonus. Does anyone have any experience with this?

Thank you!

[smiley · Accepted solution]

I guess if it fulfils the following text then it should be accepted.

So long as it isnt a crack and is simply a scratch

Smiley

[johnz237 · Accepted solution]

Hi! Welcome to the samsung members community-

This is tricky to say, though not a crack, it seems quite deep. "Normal wear and tear" is what they say, and to me, this may step over the line. But it is only a scratch and not a crack- Ultimately, it's down to the company.

[BandOfBrothers · Accepted solution]

@Members_IqbMmj5 it's probably going to be a case of trying to see if it passes. 

If i can be of any further help please don't hesitate to ask  😎 

[TechZilla · Accepted solution]

Unfortunately it's impossible to say, comes down to the person examining the device.

[ChristinaMG2604]

If it's not a crack then it's cosmetic and should be fine.