Hi,
This is probably my 5th or 6th post to explore solutions for getting Android 11 update and to check if there are others who have also encountered this issue. However, my other posts seem to have been deleted by Samsung except for the following which is a pain.
Having tried every possible thing, my phone still has Android 10. Tried calling the helpdesk who are as helpful as calling a wall!
Any help or suggestions will be appreciated.
