Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

SM-S21-G991B random shutdowns when charging

(Topic created on: 14-08-2025 02:16 PM)
822 Views
ghost554
First Poster
Options

My Samsung s21 5g isn't charging properly. it has  random shutdowns when charging, though it works perfectly fine when it is not connecting to a charger. I can leave my phone's battery  to be dead for a week or two(because it is not charging properly) and after that interval, I'd try charging it and it will charge with slow charging and the random shutdowns to be a minimum and after a couple of days, the problem will persist. I don't know  if is the power management  chip or what.

1 REPLY 1
AtshaamY
Moderator
Moderator
Options

Hey @ghost554. Are you using a genuine Samsung charger? Have you tried other chargers? Check the charger cable and the charging port on the phone for any damage.

Make sure that your phone is updated with the latest version available. You can check by going to Settings > Software update > Download and install.

0 Likes