14-08-2025 01:38 PM
My Samsung s21 5g isn't charging properly. it has random shutdowns when charging, though it works perfectly fine when it is not connecting to a charger. I can leave my phone's battery to be dead for a week or two(because it is not charging properly) and after that interval, I'd try charging it and it will charge with slow charging and the random shutdowns to be a minimum and after a couple of days, the problem will persist. I don't know if is the power management chip or what.
14-08-2025 02:16 PM
Hey @ghost554. Are you using a genuine Samsung charger? Have you tried other chargers? Check the charger cable and the charging port on the phone for any damage.
Make sure that your phone is updated with the latest version available. You can check by going to Settings > Software update > Download and install.