12-04-2022 02:16 PM
12-04-2022 02:22 PM
Go to...
Settings > About phone > Software information... post screenshot of your model details (see screenshot)
12-04-2022 03:05 PM
12-04-2022 03:18 PM
Thanks, anybody know what the hell is that in the second pic, seems out of place to me.
12-04-2022 03:37 PM
12-04-2022 04:04 PM - last edited 12-04-2022 04:05 PM
12-04-2022 04:10 PM
12-04-2022 04:46 PM
@Paul3654: If this is a genuine Galaxy S21 then it has potentially been refurbished with non-standard parts, as I don't recognise any of the features in your pictures. If you're concerned about it's authenticity then I recommend reaching out to our Help Desk via the link below, with your serial number and IMEI number to hand (located in Settings > About Phone) and an advisor will be able to look into this further for you.
https://www.samsung.com/uk/support/contact/