Samsung S9 Plus Not Receiving Updates

[VisualEric]

I recently saw people getting the new update for One UI and thought I should update my phone when I realized I haven't been given an up since December of 2019. I did everything that was recommended online such as Clearing my phone catche, Factory Resetting and connecting it to my PC and still can't find a way to update it...

[Addysmithta]

Head into settings, scroll to the bottom there should be a section for software update. Click in there and you shiuld recieve an update

[BandOfBrothers]

Hi @VisualEric 

Please give the Samsung Smartswitch option a try via a computer.

If the phone was originally supplied by a Network then in the Uk where I am updates can be slower as the Network's want to test out the software before allowing Samsung to release it.

In your Samsung Members App there is a section that shows the release schedule for Samsung Phone models that have been supplied directly by Samsung.

If a phone has been imported from another country to use in another then updates can be occasionally slower to be received.

A Samsung Experience Store or Samsung Service Centre can check what's the latest software available for your phone.

I wish you all the best with this situation. 

🌈 Stay Safe & Stay Alert.  🌈