Samsung FRP by imei real pain for our shops

[Loki912]

So lets begin first this service frp by imei removes frp via knox which is a big samsung vulnerability that they (samsung) not care off and only goes bla bla to its users. Maybe they earn from this too, who knows?

Not an issue that this removes frp from stolen devices in all london and whole world (seems pretty legal huh?) but now some kids (they not kids anyway) gets imeis of our phones and guess what they do? They enroll them all and when a legit customer buys the phone, it comes enrolled so they blame us already changed a lot of phones due to this and soon we will sue the main company too for this.

This is not a bug is an issue that samsung and knox team not care about and dont see the damage they do except they make every stolen phone functional it simply destroys other business too. So please fix or if you have any fix for those enrolled phones im open since samsung dont want to help since is a known issue on their side for already more than 6 months. I dont want to be mean but if this thing happened on apple for example it would have been solved in like 5 minutes...

[johnz237]

Hi! Welcome to the Samsung Members community!

I'm surprised a business doesn't have better contact with Samsung to have to post in the forums… selling their products, I'd assume some sort of communication has been set in place.

Note! These forums are for customers to interact with other Samsung customers, so posting here isn't really worthwhile from a business standpoint. I'd reach out to Samsung directly on such matters.

[GoanGeek]

Hi and Welcome

This a customer to customer forum

You are better off sending your feedback via the support tab on the Members app.

I'll leave the link for benefit of others
https://www.samsung.com/nz/support/mobile-devices/what-is-google-frp/#:~:text=If%20your%20device%20h....

[Loki912]

Trust me guys we really tried as a business... They only say it is a known issue and they dont care, made tickets, wrote to knox team, wrote mails nothing helps. Lets say i post now as a customer that got his phone easily enrolled by a third party simply they not care, i can give 100 imeis that got this thing happened in just a month, gladly the inssurance helped a little.

[arianwen27]

This sounds like a general android problem. As that's just how frp works. I did see some news that android 15 changes how it works a little but I'm not exact sure what is new.

On a personal note, I think I remember samsung having their own form of frp that I really liked. It was removed a while ago and replaced with the normal android one. Kinda wish I could account lock my phone with samsung as well but hey, they must have a reason.

So knox was used for frp. Now it isn't and it uses the default android system

[Loki912]

Knox should be a security solution not a security breach but if they not care better not ask money for it and say ok breach our devices using our tools is free come... Used to love knox till s21 series but now is a nightmare

[MKLVRepairs]

Hello, let me explain a couple of things:

1. This is not really a security breach, as all Android phones go through two stages: before setup and after setup.

Before setup means the phone is still on the welcome screen and has no security features active. At this stage, anyone can enroll the device.

After setup means the phone has been configured by the user. Once it's set up, no one else can enroll the device because it's already secured by Samsung's built-in security features.

2. We offer these services on our website https://mklvrepairs.co.uk/ , and let me tell you—about 90% of our customers simply forget their login details and are unable to access their accounts. Most of them try the official recovery process but get rejected because they don't have the original receipt or box.

3.A lot of repair shops also use our services, as they sometimes purchase phones in bulk and some of them are locked. They legally own these devices, but have no way to unlock them—especially since they typically don’t have the original receipt or box.