Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S21ultra shuts down randomly

(Topic created on: 16-12-2022 06:58 PM)
302 Views
joannajo
Student
Options
Anyone else having this problem, it's driving me insane! 

I always make sure I have it on charge overnight so it's ready for the next day, some days it'll just randomly shut down & restart.

Purchase from Samsung November 2021. 
3 REPLIES 3
AndrewL
Moderator
Moderator
Options

@joannajo: Can you try heading to Settings > Battery and Device Care > Auto optimisation, and toggle off 'Restart when needed' if it is active? 

0 Likes
joannajo
Student
Options
Thanks I'll give that a try.
0 Likes
XTWXTOMEHAWK
Apprentice
Options
I have it off and still not working
0 Likes