14-03-2021 09:15 AM
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02-07-2021 05:11 PM
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I have same problem since Galaxy Note 8 now i bought Note 20 Ultra and this problem still continues. Only fix is screen recording. And this happens all the games..
16-07-2021 01:58 AM
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I have the same issue. Using the screen recorder the audio get's a lot better.
There isn't anything in the setttings that I could see.
Maybe it is a bug in game Booster?
Since it starts every time you launch a game.
16-07-2021 12:12 PM
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Definitely not a game booster issue, as this problem persists in the video editor or any application that isn't dedicated for media playback. I've sent a ticket through Samsung Members regarding this issue. They said said will get back to me.
16-07-2021 09:38 PM
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S21 Exynos, same issue. I've tried Samsung customer service and sending an error report through Samsung Members, but all I've been getting back is "you can change the app volume here and equalizer settings here" no sir I'm not having volume issues.
Hopefully enough people complains about it that Samsung recognizes it's a real thing.
16-07-2021 09:41 PM
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20-08-2021 07:29 AM
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Yep, no luck. After about 2 months of back and forth with them, they simply blamed it was the app developers fault despite their own applications having this issue. I'll see myself out as a Samsung user.
02-09-2021 07:59 AM
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Same here on my A52 5G.
The sounds pretty shallow, in the game which gets good when I start to record the game with Samsung screen recorder,it gets the background noise, bass, it's like before sound was on a surface but then it gets in the phone with the screen recorder.
Its not only in the game, when I go in the video editor and then play the video, sound is also awful, but when I save the video and listen it's the normal as before! Please try this if it's the same, I hope you could understand what I've meant.
Thanks on the help! S24 Ultra owner.
02-09-2021 04:17 PM
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Here you go, this is a recording using a third party recorder and it's showing true sound quality of the game on this phone.
- Chapters
- descriptions off, selected
- captions settings, opens captions settings dialog
- captions off, selected
This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.
This second video is sound quality which was recorded by the Samsung video recorder. That's what the game should sound always not only when recorded!
- Chapters
- descriptions off, selected
- captions settings, opens captions settings dialog
- captions off, selected
This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.
Thanks on the help! S24 Ultra owner.
02-09-2021 05:22 PM
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Videos not working.
02-09-2021 05:37 PM
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Bad audio quality
- Chapters
- descriptions off, selected
- captions settings, opens captions settings dialog
- captions off, selected
This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.
Audio quality as it should be without the recorder.
- Chapters
- descriptions off, selected
- captions settings, opens captions settings dialog
- captions off, selected
This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
End of dialog window.
This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.
Thanks on the help! S24 Ultra owner.
