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S21 Ultra - Update 4.1 - Videos on Browser wont work

(Topic created on: 27-03-2022 11:16 PM)
43310 Views
galovadia89
Explorer
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Ever since I have done the Android 4.1 update on my samsung s21 ultra, videos won't play on the browsers. I have tried both chrome and the default Samsung browser. 

This video glitch happens as well on some other applications. 

I have tried a number of fixes of which seem to work, including contacting Google themselves. 

Please advice
71 REPLIES 71
Members_AvC5SUm
First Poster
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I have the same problem very annoying only restarting helps but it is really frustrating

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stsr
Journeyman
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**UPDATE

 

I did sent a report to Samsung and got a reply about the issue. 

Reply From Samsung:

Hi! We have received your report and we have checked it out.

The fix for this issue will be applied in a subsequent binary maintenance release. Thank you for notifying us about the problem. Keep your device and apps up to date.

If you have any further questions I would like to ask to you to contact us via the Text Chat option when pressing the ‘+’ in the bottom right of the Samsung Members App. That way we can dive deeper into your questions.

Kind regards,
Samsung Electronics Benelux

Bruh moment
First Poster
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Is there any idea on when it releases?

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stsr
Journeyman
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Not sure about when they'll release the update, but a temporary solution is to use Samsung Browser for watching videos as this only works (at least for me) if u try any other browser it crashes video playback on the all apps and usually needs a restart to fix.

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Members_mHXK3Pn
First Poster
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Same here after the last update, it's been weeks and I'm sincerely tired of coping with momentary fixes. After having problems recently also woth roaming in uk I'm pretty sure the s21 will be my last samsung product, even tho i like their hw this is just ridiculous.  I'll choose another camera phone if not moving to ios completely. Simply not worth the hassle anymore

galovadia89
Explorer
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It's actually unbelievable how useless samsung are. Not sure what is taking so long to send out a patch. They have had over a month now
dan34523
Journeyman
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This bug is infuriating me. Post a fix, jesus Christ!
ewilson
First Poster
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Got a new update this morning seems be to fixed but I haven't tried many videos
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Silvio94
Journeyman
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"Glad" to see that there are many people with this problem like me (Galaxy S21), i thought it was my phone, but what a garbage.

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SantiLl
First Poster
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The same issue over here, with a Samsung S21 Plus. In my case, the issue occurs just in Chrome and only with mp4 videos (other formats as webm works fine). I downloaded Opera Browser and loads mp4 videos without any issues, and YouTube (app) works almost perfectly (the only issue is that it takes 2 seconds to refresh the image when you fast foward or "rewind" a video). I got a software update yesterday, but it didn't fix the problem. May be trying to update Chrome or reinstalling it. But temporarily, using Opera seems to be the easiest workaround...