S21 Ultra not working with DAC

ces91 · ‎08-04-2022

I recently bought a small DAC by Donner that's usb powered by phone and I can't seem to get my phone to recognize the DAC. I get a notification that says "charging connected device via usb" with other options unselectable but the DAC itself doesn't power on. it works great on my gf's iPhone and on my computer. I've tried resetting the USB permissions, I've added storage permissions to the Samsung USB-c headset app, and tried restarting the phone with the DAC plugged in. no reaction other than the notification on the status bar and the phone speakers stay on.

TessM · ‎08-04-2022

Hi @ces91 ,

this may be not compatible with the S21. I would recommend getting one of our Samsung adapters from this link: https://www.samsung.com/uk/mobile-accessories/type-c-adapter-ee-uc10-ee-uc10juwegww/?merchant=17946&...

Obsydian · ‎08-04-2022

Have you enabled USB De bugging via the developer options

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

Obsydian · ‎08-04-2022

That said I use a Audioquest Cobalt with my Fold3 no issues

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

ces91 · ‎08-04-2022

yes, I've tried it on and off both after restarting. no change

FRGus723 · ‎02-12-2022

I have the same issue with my S22+Ultra. This is definitely a Samsung thing as this worked before the last update. Nope Tidal never asks to slow access to DAC because Samsung is trying to charge it and not just recognize it. Add you said, no option to change it to Audio like they had in the past