31-01-2021 03:11 PM
I am shocked and really sad about this. The fingerprint scanner on my brand new S21 Ultra IS TERRIBLE!!! See the YouTube video I made to show it took me about 100 tries to add my left thumb, then it failed. VERY BAD Samsung!!! https://youtu.be/4Mp8ECNUpgQ
I have managed to scan 3 of my right hand fingers, and it almost never unlocks on first try, regardless of finger used, comparing with my Note10+, the poor performance is identical, so is the feel and way the scanner works, so I am sure they are the same scanner and am sure that the Exynos does DEFINITELY NOT have an ultra-sonic fingerprint scanner.
Maybe the Qualcomm version is great, but this is extremely disappointing and is the reason I returned my Galaxy S20, Galaxy Note 20 Ultra upgrades after a few days, and now it looks like I will be returning this phone. It is not a substantive upgrade on my Note10+ the same annoyances.
23-04-2021 12:45 AM
Great idea scanning the same fingerprint more than once. It definitely helped.
It's really a shane though that on a flagship phone we have issues with a major component.
I'm not sure if they can fix this with an update or if it will be a permanent problem because of inferior hardware.
23-04-2021 07:45 AM
I have the same thing, though only with my right hand index, with the left hand no problems, why? Because of the heavy use of alcohol based gel and several washing hands per day due to coronavirus pandemic....the tip of my finger is too soft and loosed the micro waves that make the fingerprints!
So it's not a problem of the phone itself but my skin
23-04-2021 10:35 AM
I have found a kind of workround that works for me, most of the time. If I lick my finger before putting it on the sensor then 9 out ot 10 time it actually works. I do have very dry skin and I dont like using hand cream too much as it messes up my keyboard and just about everthing I touch. It does have one issue though. it does mean cleaning the screen every time to clean of the residue it leaves, even with a screen proctector.
19-05-2021 04:14 PM
03-06-2021 10:58 PM
10-06-2021 03:29 PM - last edited 10-06-2021 03:30 PM
I have found that when you select battery power saving it reduces the sensitivity of the fingerprint sensor. Turn off power saving and it works as it should. Worked for me.
10-06-2021 04:03 PM
09-07-2021 11:36 PM
I tend to agree with op. Deleted fingertips once. Started fresh. 4 fingers. Doesn't revving most of the time and i have to press extra hard.
16-07-2021 10:11 PM
I have just traded in my oneplus to get this phone and I agree the fingerprint sensor is very badly implemented. Takes 3 or 4 attempts to work. very annoying considering the price....and nowhere near oneplus 7t ....a 2 year old plus phone at half the price at launch....
15-09-2021 05:14 AM
AMAZING! This worked