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S21 Ultra 512gb EXY owners please assist.

(Topic created on: 05-03-2021 11:45 AM)
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Phoenix142
Helping Hand
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Hi guys,

As you may be aware I've had tonnes of issues with my 3 new S21U models all 512/16gb models and have been through it all with you. 

I'm in need of some second opinions on benchmarking as literally all reviewers are getting fanstastic scores on their devices.

Mine , fresh factory reset, 1 week old and only 1 app installed (Geek Bench 5) the best scores I get regardless of settings are 

Single core 812
Multi core 2854


Most of the time it sits around 
Single core 650-700
Multi core 2500-2600


I was wondering if owners of the same size models could run a geek bench test for me so I can compare them with my 3 and potentially let Samsung know what is going on for us and get a solution faster.

Thanks in advance all.
47 REPLIES 47
Phoenix142
Helping Hand
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thank you buddy :smiling-face:

it's good to see that the majority so far runs significantly better than my 3.

I haven't even been close to those scores yet
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Joeeye
Maestro
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I do have the Galaxy Labs app and have ran the App Booster (although not since the new update).

My issue is I've had far lower results in more optimal conditions, temperature around 21C, so I take these results with much salt.
Green_Samot
Pathfinder
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Just tried on mine:

Single core - 1100

Multi - 3540

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Phoenix142
Helping Hand
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yeah definitely starting to see a trend here.

thank you bud, appreciate it :smiling-face:
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Anonymous User
Not applicable
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I just stress tested mine, 5 tests back to back and the 1st one I sent you so 6 all in and this is the final result.

Screenshot_20210305-104309_Geekbench 5.jpg

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Phoenix142
Helping Hand
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this was the final one I did.

thanks buddy, I definitely see a trend here

Screenshot_20210305-104947_Samsung Members_6367.jpg

tinglish
Hotshot
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this is a history of my results,as you can see mine is very consistent

Screenshot_20210305-104952_Geekbench 5.jpg

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smiley
Troubleshooter
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I find this test interesting to run. This is actually the best performance I have seen out of the same 3D mark stress tests done on AUB3, AUB6, AUB9 and now AUBB.

These charts show the temperature increase across 20 minutes of intensive benchmarking... battery drain... and FPS.

As expected the test starts high performance, gradually decreasing with temperature. After about 10 minutes the CPU enters a more sustained level of performance and is able to hold it there for the remainder of the test.

The stepped drop is to ensure sustained performance over longer term sessions.

Very similar to the CPU in a gaming PC... using a short power max and long power max setting.

Screenshot_20210305-104800_3DMark.jpg

Screenshot_20210305-104743_3DMark.jpg

Screenshot_20210305-104734_3DMark.jpg

Screenshot_20210305-104651_3DMark.jpg

- Smiley
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SAMSUNG S23 ULTRA 512GB SM-S918B/DS

Samsung Galaxy Watch 5 Pro SM-R920 in Grey Titanium
Samsung Galaxy Buds2 Pro SM-R510 in Graphite
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Anonymous User
Not applicable
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yeah that's a considerable loss on single core, if there are any other tests I can run to compare by all means let me know.
Phoenix142
Helping Hand
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just spent some time with a Samsung rep on CS, apparently they know about this issue and Its being replaced.

I went through everything (again) that's happened and that was his answer.
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