S21 ringtone

[Kelado]

Hi, can anyone help please? I keep trying to use an mp3 file for my ringtone, but it only stays for a short while before defaulting to factory default. Is there a glitch in the software, or am I doing something wrong?

Many thanks.

[eyeintheskyswdrone]

Try downloading a ring tone from zedge then set that and see if it still does it. I have Ed sheeran on mine works everytime....

[Ferenc75]

https://play.google.com/store/apps/details?id=xeus.timbre

[Fantastic]

If you to sound and go down to ring tone push on it and in ring tone their is an add button click on the add button and you can go and find the mp3 file and click on ot and then push add then you'll be back in ring tone sounds and select the ring tone or song you down loaded to your phone