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S21 FE tiktok effects not working

(Topic created on: 10-02-2022 10:24 PM)
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Eilcon
Student
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Since I got my new s21 FE, I get an error for most of the filters on TikTok, saying they do not work with my device. Screenshot attached.  I have updated the phone software and the app. Also reinstalled app. All filters work on previous phone, Huawei p20 pro.

Screenshot_20220210-221502_TikTok.jpg

31 REPLIES 31
SubjectLambda
First Poster
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Yeah you're definitely not the only one. It's been happening to me too. Doesn't make sense to me as it's a brand new phone. I hope whatever it is is fixed soon 

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Bizzybee
First Poster
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Mine too. I miss the filters. No use in the app if I can't fully participate just because I got a new phone.

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Ayshii
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Doesn't work for me on my z3 Fold, yet works perfectly fine on my husband's note 10+. Very disappointing.

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Same I have the Galaxy s21 fe and I can't get any filters to work 

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Stellareen123
First Poster
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I think I found a roundabout solution. you can go to create a new tiktok and search for the effect there and it's mos likely to work.

Screenshot_20220222-151622_TikTok.jpg

Screenshot_20220222-151719_TikTok.jpg

Lovealwaysrisa
First Poster
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Just got the S22 Ultra and it has the same freaking problem. This is ridiculous. 

Members_R85Fxcm
First Poster
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Same on my S21 FE. I never invested in such a new and expensive phone and this is showing me it's not worth it anyway. 

Eli guerra
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Yes dude how do we blow up this situation and make it known to them because it so irritating being limited to just the natural camera 

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So I posted last week about the same issue, I seen someone uninstalled and reinstalled through the galaxy app and not Google play store and it worked for them others said it didn't work.  I did it last night and the filters work now, but........ They only work if you click on the plus button to upload a video and then go through the filters that way, it won't work if I try to use the filter through somebody else's video but it will work if I uploaded and then click on effects.... Hopefully that works for somebody else because I'm happy now I was going to return this phone

Craigm869
First Poster
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Samsung need to sort this quick. My galaxy s10 plus could cope with this why can't my s21 fe?? Get a fix out soon Samsung or I'll be forced to move to a different phone 😲