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s20 lock screen freezing

(Topic created on: 12-09-2022 11:30 AM)
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galaxy s20
First Poster
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hi.. my s20 is freezing when I'm on the lock screen ...& it's happening again & again after 2 to 3 hours need a solution. & anyone can explain to me why it's happening.

 

2 REPLIES 2
Ventor
Samsung Members Star ★★
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@galaxy s20  Hello, check that you do not have pending updates for both the system and apps.
Go to Settings/Lock screen, under all About lock screen/ibutton, and in the app options Always on display/Storage-clear cache and data.
Also check the behavior of the device in Safe Mode, to rule out third-party apps. Greetings.






"The quieter you become-the more you are able to hear..."


Midge123
Voyager
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Hi I have the s20 ultra and I have not had any problems what you are describing had phone from 2020
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