Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S20 FE 5G Wifi calling missing.

(Topic created on: 24-07-2021 04:29 PM)
18077 Views
stevedb79
Apprentice
Options
Have a Samsung S20 FE 5G on Vodafone (UK) with WiFi Calling enabled at network provider end but no option is showing up for me to enable it on phone. I have tried all the guides I can find online but no matter where I look the option is not there. I have reset network settings, turned it off and on again at network end and done same with phone. I'm losing the will to live with these now. Please someone help.
22 REPLIES 22
papashaun
Troubleshooter
Options
My Note10+ has WiFi Calling on Vodafone network but phone was purchased sim free from another source so does not have Vodafone firmware
0 Likes
stevedb79
Apprentice
Options
Brought phone directly from Samsung.
0 Likes
Pugs1957
SuperStar
Options
0 Likes
stevedb79
Apprentice
Options
Done that. The option isn't there.
0 Likes
Pugs1957
SuperStar
Options
See https://xtrium.com/vodafone-wifi-calling/ and

https://eu.community.samsung.com/t5/galaxy-s21-series/wifi-calling-on-vodafone-uk/td-p/2744046

They do state there is no guarantee that a device not purchased from Vodafone may not work. Perhaps some devices may need Vodafone firmware?
0 Likes
Options
I think WiFi calling only becomes available on one bar signal or no signal..
0 Likes
craigytomo
First Poster
Options

I've had the same issue, apparently it's a Samsung issue and you need to do a factory reset to make the button appear. This what I've just been told by Vodaphones online technical people. 

0 Likes
stevedb79
Apprentice
Options
Funny because everyone else says it's a Vodafone issue except Vodafone. Hopefully it works on BT Mobile as I am getting a bit annoyed with Vodafone and their limitations. Haven't the time to call them for the 3rd time to get them to send non existing settings to my phones. Shame
0 Likes
Mista B
Apprentice
Options

Hello. I had EXACT same issue as you... 
After speaking to Vodafone (Business) support, eventually got it working! It was their side, they had to do something... Dont let them fob you off....

To TEST the functionality, once Voda say its enabled, turn on FLIGHT MODE then turn on Wifi. It should then activate. 

0 Likes
Bn2
First Poster
Options

Swipe down on your phone screen then swipe down again, you should then see the function buttons. Look though the pages to see a phone sign with a wifi sign on it, if not highlighted press it to highlight. Done

0 Likes