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S20 crash call when making call to user using bluetooth

(Topic created on: 14-04-2021 08:52 AM)
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Members_sXSbuHC
First Poster
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Hello 

I have a S20. When I call to someone that is using a bluetooth , for example if I call to someone that is in the car using bluetooth system, after a few seconds the person i am calling to can not listen to me anymore. I can solve this by changing to speaker mode, and then I can resume the call and the other person can listen to me clearly, if I turn of speaker I fade away again.

Any solution? 

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3 REPLIES 3
Pugs1957
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It's more likely the moving car going in and out of areas where there is little or no signal. It's certainly not an issue with your device.

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Kris G
Voyager
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so turning off the speaker affects reception?

sound like an issue with the device to me :winking-face:

Huawei P8, Mate10Pro, P40Pro;
Samsung S20Ultra;
Xiaomi MiNote10;
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Pugs1957
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If it only occurs when the OP calls an individual using Bluetooth but is OK otherwise, it suggests it is not a problem with their phone. That's my logic, anyway. It may be wrong but if it is, it doesn't make sense otherwise.
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