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predictive texing

(Topic created on: 16-07-2020 03:57 PM)
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Stickychip
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Where has my predictive texing gone !!!
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3 REPLIES 3
AndrewL
Moderator
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@Stickychip: Have you recently updated your Galaxy S9 or S9+. If so, to troubleshoot your issue please go to Settings > General Management > Language and Input > On-Screen Keyboard > Samsung Keyboard > Smart Typing > Make Sure that Predictive Text is toggled on > Back > About Samsung Keyboard > Tap the 'i' in the top right > Storage > Clear Cache > Clear Data > Restart your S9. Please be aware that this will remove any personal settings from your keyboard.

If the issue persists, please try going to Settings > General Management > Language & Input > On screen Keyboard > Manage Keyboards > All Off > Back > Select Samsung Keyboard > Smart Typing. Are you able to activate the feature following these steps?

Stickychip
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thankyou I now have managed to get it back thankyou, why do they muck about with all these updates
AndrewL
Moderator
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Glad to hear that @Stickychip. This looks like one of those unforeseen issues that arise after an update, but I'm pleased that you were able to get it sorted.