01-04-2020 06:59 PM
While this is primarily a Niantic issue, perhaps a gentle 'nudge' from Samsung might get their attention. All Samsung Galaxy Store versions of PoGo starting with 0.170.0 and subsequent updates 0.171.1 and 0.171.2 will freeze a few seconds after starting the game, from various Forum Threads around it seems to be just the S20 Ultra has this issue, i also have an S8+ and i even resurrected an old S7 Flat to test it and all updates are fine on them, luckily a forced update hasn't happened yet but when it comes looks like S20 Ultra players will be locked out, just to point out this also happens on the Google Play Store versions so ball is in Niantic's court.
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11-04-2020 03:52 PM
11-04-2020 06:12 PM
The recent update was not to address the S20 issue, it was to deal with raid boss issues.
11-04-2020 07:16 PM
Yes we know that it wasn't to address the issues with S20, the question is.... why isn't being addressed and why force an update that means so many people can no longer play?
13-04-2020 07:31 AM
The last update for the phone also didn't make the game to work.
13-04-2020 09:49 AM
If you read the update notes you'll see that the S20 was not included
13-04-2020 12:03 PM
13-04-2020 02:59 PM
Either Niantic/ Samsung does not care about their loyal client or they want to get rid of us to welcome others. Just like a joke how they let issues pending for weeks/month! Fade up with both of them!
13-04-2020 03:58 PM
I've had this issue for about a week, niantic support offer very generic responses. Quite pants my 1400 phone won't playgo
13-04-2020 07:58 PM
13-04-2020 08:18 PM
I'm hanging on with my work phone but I want it working on my S20+
Only seems to affect the S20 range so they better sort it out! Been almost 2 weeks now and it's boiling my pee