01-04-2020 06:59 PM
While this is primarily a Niantic issue, perhaps a gentle 'nudge' from Samsung might get their attention. All Samsung Galaxy Store versions of PoGo starting with 0.170.0 and subsequent updates 0.171.1 and 0.171.2 will freeze a few seconds after starting the game, from various Forum Threads around it seems to be just the S20 Ultra has this issue, i also have an S8+ and i even resurrected an old S7 Flat to test it and all updates are fine on them, luckily a forced update hasn't happened yet but when it comes looks like S20 Ultra players will be locked out, just to point out this also happens on the Google Play Store versions so ball is in Niantic's court.
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07-04-2020 05:00 PM
No. It's frustrating as well.
08-04-2020 01:40 AM
09-04-2020 11:38 AM
Bye bye Event.... and thank you niantic.... )§-.,´=¨)§-.-*/*-§)¨´*-
09-04-2020 03:19 PM
Have Niantic actually confirmed they are aware of the issue? Got my s20+ today and game freezes shortly after opening
09-04-2020 03:53 PM
Sent an email using contact details from the application . Received below reply. It's also given in the known issues at the URL: https://niantic.helpshift.com/a/pokemon-go/?p=web&s=top-articles&f=known-issues
Niantic Support | |
April 08, 2020, 15:31 +0000 | |
This is an automatically generated email sent from a no-reply email address. We are not able to provide support via this email address. In general, the best way to reach Niantic Support is through the Pokémon GO app. Go to the Settings menu, scroll down and select Get Support, then tap Contact Us (iOS) or the chat icon (Android) in the upper right corner. For more details, please see our How to Contact Support article here: https://niantic.support/2zSnvmV |
09-04-2020 05:49 PM
Any other options as this older versions now won't load anymore unless you upload and then we're back where we started.. 😕
09-04-2020 08:20 PM
09-04-2020 08:21 PM
09-04-2020 08:30 PM
10-04-2020 03:26 AM
New update available on the Galaxy Store bringing it to version 0.171.4 but surprise surprise, same issue on my S20 Ultra, feeezes seconds after logging in.