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One UI 7 Feedback S21+

(Topic created on: 3 weeks ago)
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AgSmith
Journeyman
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I am forcefully using it for a week or so and here is what I don't like about it:

 

1. FORCED: UI update was forced on me because it was bundled with the regular OS update with no way to opt out of the UI changes.

 

2. MY TIME: I had to painstakingly go over the settings section and enable/disable some obscure parameters to make it look as close as it was before but now the UI doesn't look exactly how I liked it. I wasted a few hours of my life to get a worse experience than I had in the past. Thanks again, Samsung. One Ui 6 was like that for me too and now we're at it again just a year and a half or so later.

 

3. STYLE: The style of some UI elements is unpleasant to look at for me. Those smooth rounded curves on audio and brightness controls don't let me accurately determine the levels and it makes me frustrated every time I change volume or brightness, which I do pretty often because I don't like automatic brightness setting. The "opened apps" view also looks weird but it is barely passable. I also find a battery meter ugly now, it was better in the past. Time in the left corner somehow became more ugly too, numbers are way too thick. Notifications' cards become higher and received ugly rounded corners with I way to change their style back to the original sharp cornered rectangles.

 

4. FUNCTIONALITY: Notification icons are now only displayed on the right half side on the top, which leaves less room for notifications overall and I have to slide down the top to see what I missed more often than before, which also wastes my time. This is functional change I never asked but instead forcefully received.

 

5. CAMERA APP: quality, picture ratio, etc. controls are now harder to access (after an extra click), which wastes time.

 

6: WIDGETS: weather app and clock app widgets changed styles and I don't like it.

 

7. CLOCK APP: the ability to see the timer/stopwatch in the notifications corner is actually good.

 

OVERALL: The good parts don't outweigh the bad ones.

 

Samsung, I want to ask you something: Who asked for this update? Where are millions of users begging you for these changes? Can you, please, provide me with an evidence of you doing a poll of One UI 6- users, collecting their complaints and updating the UI to fix the issues and add the features your users anticipated so much?

 

UI is sacred

 

Don't mess with user's UI without giving them the option to change it back to how they like it. Give the option to change style. Don't force me with new "improvements" I didn't ask you for.

 

Thank you for your attention.

 

Edit: for now I'll read what can be reverted and try to revert everything I can - https://us.community.samsung.com/t5/Samsung-Apps-and-Services/A-list-of-features-that-can-be-changed...

Thanks to whoever showed me this link, I forgot who you were, sorry, and can't look it up because my older post was deleted not by me.

27 REPLIES 27
AgSmith
Journeyman
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It doesn't make it "right" if the company uses predatory practices and forces changes down the users' throats after making users agree to the ToS without which their device they paid for won't even start.

I'm not from UK (and not from USA either) but it looks like British people experience the same frustrations with One Ui 7 as I do.

Louis Rossmann is an American but I do agree with his views on right to ownership and right to repair because I experience similar frustrations with the current state of technology that he does.

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johnz237
SuperStar
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I asked if @JimMar was American, as that's the comment I replied to- and, I mentioned this as the US have their own dedicated forums to post in. All of the hyper, aggressive comments on these forums are Americans, seems tk be the "way"- which isnt necessarily a bad thing, but filling the UK forums.

UI updates don't breach the right to ownership, nor the right to repair. All phones—all of them—Samsung, Pixel, iPhone, etc., all have updates. UI updates are a part of technology, and that will always be the case.

Unsure what you mean by "predatory practices." You simply use the device under the user agreement or don't use it; that's the fun side of free will- either use the device or dont- you know of these agreements before buying the phone, its not a shocker. Most of the changes weren't even made by Samsung but by Google, being that they develop Android—all devices apart from iPhone
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AgSmith
Journeyman
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Why should it matter if @JimMar is an American or not? They just experienced frustration with the last update and shared their thoughts on it. Also, the website I'm posting from is called "https://eu.community.samsung.com/" and the last time I checked UK wasn't a part of EU.

"You simply use the device under user agreement or don't use it" I see that you don't agree with the right of ownership that much. You don't really want to own your device, you are fine with borrowing it from Samsung or Apple or whatever for 1000$ under their ToS and you're absolutely fine with it when a company messes up the styles of the UI or locks you out of your accounts or bricks your device when you break "The Agreement". Louis often talks about people who think like you and calls you "a part of the problem" of the current degradation of the ownership rights. I tend to agree. Indifference breeds decline.

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johnz237
SuperStar
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The UK and EU forums are combined.

I'm not saying it matters; I'm saying posting in the relevant forum is best. (Refer later)

There's a huge difference between "being fine with it" and being in touch with the reality of things. I really couldn't care less what some random geezer on YouTube says. Before I spend my money—I understand what that entails—this is the case for everything. You understand what samsung, apple, Microsoft, google do- so why get shocked when its still the same?

A device being bricked is an entirely different ball game. If a UI update bricks a device, I agree that under consumer rights it needs to be sorted (which, in legal terms, the UK and US have different regulations, which is why the relevant forum is important).
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AgSmith
Journeyman
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Relevant forums is important, sure. Then what about my situation?

I downloaded Samsung members app and it doesn't have "Community" section in it because apparently I live in a region where Samsung didn't even bother to give people the ability to vent out their frustrations. And this is despite the fact that my city has an official dealership and even large Samsung engineering branch with like 20+ story tall office.

Should I just shut up and stay silent if I don't like newest Samsung mandated changes which were forced on my device which I paid a ~1000$ for?

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johnz237
SuperStar
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I'm unsure what region you're in, but if you're in the EU/UK, you're in the right place. If you're not, just search on Google: Samsung Members *your location.

Samsung doesn't see these forums anyway, so no, you shouldn't stay silent; your best bet is to contact them directly.

If you didn't notice, I wasn't replying to you; I was replying to the person who originally commented, so my reply wasn't directed toward you.
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cavellixx
Pathfinder
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Well.. I didn't even know it would be such a big change or I wouldn't have updated till I had to. It a odd because system software updates are something I don't really do because of all the changes that I struggle with. But today my stupidity brain told my finger to hit the Update button before I knew wtf was going down 🙄 🫤 I let it go and thought "what have I just done" 😥 I did also think that big changes were afoot while it took ages to DL, install and reboot quiet a few times.. I don't have anything auto update as I have to do that 😅 so it was a bit weirdo I set the ball in motion this morning 😑
I too had had problems with UI 5-6, I think that might be when everything changed for me.. Dammit, I remember absolutely loving my purple S21 when I decided which phone I would invest in, I was so excited! And now it will spend its's life ss a glorified router..
mia8825
Student
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Have at it. I figured I would get the ball rolling.

Distribute far and wide.

https://chng.it/gcJFrT2Xqz
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