No notifications when screen is off

[Yackim]

Hello everybody, 

I have a feeling that this issue has been posted the 100th time and I think I've read them all but could not find any solution that works.

I just received my Samsung Galaxy S21 and I'm struggling with the notifications.

What I want is that when I receive a notification it wakes up my lock screen or AOD briefly. When I'm working with my smartphone on my desk I know I got a notification that's all.

I enabled the brief popup but it only works and wake up the phone if it's a text message through the Samsung Messenger. All other services such as WhatsApp, Twitter, Teams, Outlook are all not waking up the screen.

I do get a vibration when something arrives but the screen stays black. If I tap to show the AOD or lock screen the notification is right there.

I layed my phone next to the one of my colleague because he has the exact same model and all our settings about notifications and AOD are the same.. 

To be honest, it is really killing me inside. Can somebody help me out please or confirm that this is a general issue?

Thank you for any response. 

[spartan795]

Appreciate it! So when your screen is locked, does your entire screen wakeup when you have a notification? And if so, does it show the entirety of the notification? Under Settings -> Notifications -> Notification pop-up style I have mine set to "detailed" but it doesn't wake the screen.

However if I switch to "brief" I have the option to select "show even while screen is off", and it does wake the screen. The only issue is that it just shows a tiny notification at the top of the screen and it doesn't wake the entire screen like it did a couple weeks ago.

[Jimbo84]

That's it. Thats the way samsung notifications work. It never wakes the entire screen on. Just the pop up when you set it brief and nothing, only sound when you keep it to detailed. Before you had the option to set it to detailed while screen was on and pop up when screen was off. (I hate that useless pop up style who doesn't give you enough info). Sadly, they removed even that. But if you want to wake up the entire screen when a notification arrives go and install glimse from the playstore. Crazy to use a third-party app for such a simple thing but gets the job done and works good. Samsung just gets worse updates after updates