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NFC Won't turn on

(Topic created on: 24-12-2021 06:22 PM)
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Agentbondy43
Apprentice
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I can't turn NFC on no matter what I do. It worked fine a month ago and then after coming back from holiday it doesn't work at all now. I press the button and nothing happens.

I slide the slider to on and it'll stay there til I exit the setting then it's back to off. If Google pay prompts me to turn it on I press it and nothing happens it just stays off.

What do I do?
19 REPLIES 19
barn606
First Poster
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Any joy ?
I made the mistake of installing the January update and haven't managed to get it took work since
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galdemsugar
Student
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No, I'm still without it.
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galdemsugar
Student
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Ive had two updates since and it's still not available and remains greyed out
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PaulM1
Moderator
Moderator
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Hi, @galdemsugar and @barn606. It's very unusual that you've both experienced this issue.

Have you both tried Wiping the cache partition to see if this facilitates you in getting NFC working as expected again?:

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

If you have already gone through these steps, I'd recommend submitting an Error report, so that our developers can look into this in greater detail:

https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/

Please update the thread when you get the NFC connection working again.

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galdemsugar
Student
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Just cleared cache partition, no luck. Error report just sent. Wish me luck.
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galdemsugar
Student
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The engineers (following receipt of my error report) have just clearly said that the NFC module is faulty.
😞
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KARYSE
First Poster
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I am also having this problem with my S20. Worked a week ago and now can't get it to turn on. Have tried all the steps mentioned above. Clearly an issue with this as coincidence they have all stopped working
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Agentbondy43
Apprentice
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The only thing that fixed this for me was just downloading 5 or so of the Android updates I was late on. I don't know if that did something to the phone akin to resetting it internally but I haven't really had an issue since then.
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Taff77
First Poster
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My NFC stopped working today , same as everyone else i have tried all that's been posted but whatever i do the sliding bar on NFC just doesn't stay on. Anyone can help me please.
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galdemsugar
Student
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I have up and use my watch now.
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