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NFC not working on my S21 Ultra 5g

(Topic created on: 17-09-2022 04:53 PM)
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Members_BZYTKyz
Student
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My bank app for contactless payment stopped working from early July all at sudden. I read already other related topics and I Tried to clear cache, turn off/on the NFC, reset to factory settings and, of course, have been trying for months for solutions with the bank employees to solve the issue but no luck. Tried also without a cover but nothing changed. The app is called BOV pay. It is really frustrating and I assume it could also be related to some updates installed since the service disruption happened all at sudden. 

Is there a way to fix this problem?

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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If you insert your sim card into another phone that has NFC does your contact less payments work @Members_BZYTKyz ?

Can you try with Google Pay or Samsung Wallet ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_BZYTKyz
Student
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I don't have another mobile and the other apps like Google/Samsung pay are not compatible with the bank card/app unfortunately

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