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New phone number

(Topic created on: 12-09-2021 10:19 AM)
749 Views
Anita85
Apprentice
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Anyone knows how to change phone number on samsung accounts? I have 2 numbers and want to change from old to new but cant see any option for it 🤷‍♀️

6 REPLIES 6
LiquidSnake
Big Cheese
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I think it would be best, if you used the Ask a Question feature in the Members app. To find this, just go to the home page, click the + icon, then select Ask a Question. Select the relevant category, then simply enter the above question to Samsung and they should reply in ample time 😄. Hope this helps 😀!
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Mitzzz999
Hotshot
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I did this recently myself, I remember having to Google it as it wasn't as simple as I thought it would be. I will try find the details again.
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Mitzzz999
Hotshot
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I'm sure this method worked for me.Screenshot_20210912-122027_Chrome_36967.jpg
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Anita85
Apprentice
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I really look everywhere and cant find anything like "change phone number" 🤷‍♀️ can change password but not phone number

Mitzzz999
Hotshot
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I've just gone through the process, you see the part where it asks for security settings then you log in with your password?

There's a option saying 2 step verification?

Click on that option... then you should see a option to change Text Messages number. I've attached a photo of the screen minus my personal details...Screenshot_20210912-224204_Samsung account_36997.jpg
Anita85
Apprentice
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Thank you, done now 👌