Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

My S21 plus stuck on this. Tried to press volume down and power, cannot power of it keeps popping again

(Topic created on: 17-05-2023 04:19 PM)
1702 Views
SharawakanY2411
Student
Options

16843366265175521990820277639771.jpg

3 REPLIES 3
Pugs1957
Samsung Members Star ★
Options
Hold the power button down for 20 or so seconds until the phone reboots.
SharawakanY2411
Student
Options

Tried but didn't work

0 Likes
SocietyGirl
Community Manager
Options

How did you get to this point? Looks like an update failed and the phone now has a corrupt bootloader. I'd advise contacting support Product Help & Support | Samsung UK or via socials @SamsungUK, as your phone may need to be re-flashed. I'd say it's worth reaching out and going over some troubleshooting steps though. Nothing I found seems appropriate for this, if holding the power button does nothing. 

If it was my phone, I'd be keen to see what happens after the battery dies, in terms of booting. Could just bring the same message though.


Say hi to us on socials -  @SamsungUK


0 Likes