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Issue after update: non-stop pop up - faster richer higher quality chat on wifi or data

(Topic created on: 03-09-2021 04:12 PM)
41198 Views
geekywilly
Pioneer
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I did the latest update to my phone this morning, now I have a non-stop message coming up.  The message is: faster richer higher quality chat on wifi or data. 

I know this is related to the enhanced chat and I've tried turning it off about 100 times. It will not go away! Even while typing this post it popped up! 

Samsung,  please fix this. It is maddening!!!

94 REPLIES 94
Technotsaavy
Explorer
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Nope. It appears constantly. In any app. Already turned off google chat 

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Technotsaavy
Explorer
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Did it, didnt work

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Technotsaavy
Explorer
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Nope not this either

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Technotsaavy
Explorer
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Note 20 here. Someone said 3 weeks ago go to connections in setting then more connection setting and turn off the chat feature.

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Technotsaavy
Explorer
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There is not chat feature for me

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Technotsaavy
Explorer
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THIS worked for me...note20

  • Settings
  • Apps
  • Search for 'messages' (or scroll to it) and press Messages
  • Press 'Appear on top' (towards the bottom)
    • Remove the permission to set it to off
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This is the phone's default app for texting, called "Messages"

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russell_yates
Apprentice
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Same, but I'm on an S10e

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russell_yates
Apprentice
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THIS POP-UP IS EXTREMELY ANNOYING!

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Hey Russell. I think I might have figured out a solution... I changed my default texting app to Facebook Messanger. Next, I restarted the phone. After restarting, I changed my default text app back to the regular Messages app. So far so good. The pop up problem seems to have gone away. Knock on wood.