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how do l claim my ear buds because its saying my imei number is not recognised.

(Topic created on: 18-02-2021 08:42 PM)
3279 Views
Ndou
First Poster
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How do you claims ear buds am tired please. 
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5 REPLIES 5
ClaireLRB069
Journeyman
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you should have 2 IMEI numbers showing on your phone, try entering both numbers, 1 of them should work
ChetS
Explorer
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As per above post one of the two IMEI should work. if not there should be an option for serial number. Send that with proof of purchase. I had same issue as you.
Shamz82
First Poster
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Where on samsung members can i claum my buds please can anyone help??
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bear56
First Poster
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im wanting to know this as well please?
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Vena101
Explorer
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if you dial *#06# this will give you your imei no. then you can screen shot and send it! when it says its not recognised just delete and re-enter it until it gives you the option to upload proof. it done the same thing to me.
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