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Green tint mark in the midle of the screen

(Topic created on: 06-03-2023 01:33 AM)
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Apakat
Student
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Hi all, got green tinted mark in the midle of the screen, haven't dropped it, phone is just over the year old, been purchased brand new. Not sure what happened, but it doesn't look right at all.... Tried settings like droping down to 60hrz, screen resolution and so on, but its not going anywhere. Any advice would be great.
Thanks in advance.
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5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★
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First I'd suggest to run the diagnostic tool in your Samsung Members app @Apakat 

If that does not highlight anything then use Safe Mode > Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

There is a colour panels test option by typing *#0*# in your phone dialer.

Ultimately you may need to let a Samsung Service Centre assess the phone.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Apakat
Student
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Hi, appreciate your help. So I went in to the safe mode and the tint still was in the midle. Went to the test mode and even on the 100% brightnes it was still visible. Weird 😬 run diagnostics and none of the issues was highlighted.
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keith30
Mastermind
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I think you may need to have it looked at by a service centre.
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Apakat
Student
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Looks like... Thank you!
Would you know how long is the warranty in UK?
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Loobyloo85
First Poster
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Funilly enough I also have the green speck looks like someone squished a speck of advocado on my screen .What a strange one so I'm not the only one !

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