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Green screen of death

(Topic created on: 29-08-2022 08:53 AM)
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GeorgeM3
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Hi there

My guys phone was working fine then suddenly green screen of death.

Tried the reset option but no luck. Feel maybe an update would help clear it? But can't unlock phone to do it. 

Any tips for fixing?

Do we let it die then recharge or try and keep it charged up? 
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