04-04-2019 02:33 PM
Hi,
when I save a GIF to my Samsung cloud and then I want to view that GIF it is stuck at one frame?
Anyone else getting this?
Solved! Go to Solution.
11-04-2019 03:34 PM
04-04-2019 03:14 PM
@Adibordoy wrote:Hi,
when I save a GIF to my Samsung cloud and then I want to view that GIF it is stuck at one frame?
Anyone else getting this?
Have you downloaded it back to the phone?
04-04-2019 03:17 PM
04-04-2019 03:47 PM - last edited 04-04-2019 03:48 PM
@Adibordoy wrote:
Nope? Plays videos, slow motion from cloud ok,
Do I have to?
I can only get Gif image working if I download it back to phone. Just sits as a still image on the cloud
04-04-2019 03:54 PM
04-04-2019 03:57 PM
@AndrewL wrote:
@Ardibordoy: Please can you try downloading it back to your phone to see if this enables you to view the GIF animation? In the meantime I will look into this internally to see if it should be possible via the Cloud.
I’ve downloaded back to phone and works as should. But on the cloud just shows as still image
04-04-2019 04:13 PM
11-04-2019 12:43 PM
11-04-2019 12:44 PM
@Adibordoy wrote:
Any info thanks
with regard to what??
11-04-2019 03:14 PM