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Galaxy S9 calls cutting out and/or dropping completely after August 2021 update.

(Topic created on: 06-10-2021 10:48 AM)
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e-charge
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Anyone else experiencing this? Happens within minutes of initiating a call...sometimes immediately when calling back. Has always worked perfectly before this update. SIM allows for perfect calls when placed into an alternative device. Network settings have all be reset. Haven't tried a factory reset yet.

e-charge

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e-charge
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Just a quick update re: the solution for this, in case it helps someone:

I disabled the "VoLTE" function on the phone, which apparently "lets you place voice calls over LTE".
Calls have been perfect since.

L

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@e-charge Hello, before doing Factory reset, I would recommend applying Wipe cache partition and followed-Repair app from Recovery mode.
If you are not proficient in Recovery, I think the most viable option is Factory Reset. Regards.






"The quieter you become-the more you are able to hear..."


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Solution
e-charge
Explorer
Options

Just a quick update re: the solution for this, in case it helps someone:

I disabled the "VoLTE" function on the phone, which apparently "lets you place voice calls over LTE".
Calls have been perfect since.

L

0 Likes