17-02-2021 07:48 PM
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Hi All,
Help please! I have moved from a Samsung Galaxy S20 to S21 Ultra. I have restored everything such as photos and messages, but when it comes to my Secure Folder, the restore fails constantly. Its about 20GB in size and I have 1GB Broadband but it takes a while to download then consistently fails to do so after an hour. When trying to login to the Samsung CLoud Secure Folder on a Browser, I get a make sure its you notice but nothing comes on my phone! All my precious data is stored and I am worried it is lost! Anyone come across this?
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19-02-2021 08:44 PM
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Well it seems the Photos folder is the culprit. I have managed to restore everything else. My Photos are around 6GB in size and the restore fails consistently. I have tried a restore on a Galaxy Tablet too, and it also fails.
07-03-2021 04:02 PM
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