05-03-2022 08:56 PM
I just bought a S21 Ultra but I cannot update the software. It is still on the 1 May 2021 security patch.
The CSC is as follows:
Service provider software version
SAOMC_SM-G998B_OXM_BTU_RR_0011
BTU/BTU,BTU/EUX/TMH
How can this be resolved? Do I need to return the phone?
Thanks in advance.
05-03-2022 10:18 PM
05-03-2022 11:45 PM
05-08-2022 05:23 AM
Hello everybody!
I'm in the same situation right now, same device, same CSC code and no automatic updates. I installed smart switch on my computer, but no new updates are detected when I plug in my phone.
Could you maybe explain, how I can manually update the firmware using smart switch, or link an accurate tutorial doing so? Your help is highly appreciated!