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Finger sensor stopped recognizing

(Topic created on: 05-04-2021 01:15 PM)
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AbdulazizAlissa
First Poster
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Hey ! I installed a screen protector then taken my fingerprints and it worked for a day or so. Lately it unable to recognise my fingerprints. I deleted old once, theb tried to make new once but unfortuently, it saya "make sure your finger covers the whole sensor" "press harder". This issue occhred after updating my phone. Any fix? Thanks

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3 REPLIES 3
danmidd
Voyager
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I had this problem as well .. re did my prints and so far it's working ok
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GoanGeek
Samsung Members Star ★
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Remove your fingerprints and do a wipe cache and them redo fingerprints and see if it solves it.
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Umai
Student
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Remove the screen protector and get a better quality version
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