28-03-2019 06:10 PM
Hi all
Can someone please explain how to get document scan to work on the S10 camera I've tried everything and it doesn't recognise that it is a document?
Thanks
Solved! Go to Solution.
04-06-2021 01:35 PM
https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/9909687 that sorted it for me, well done to you and thanks.
04-06-2021 01:35 PM
that sorted it for me, well done to you and thanks.
31-08-2021 11:19 AM
Go into your camera, click on the settings cog & then click "Reset settings" near bottom of list. Hope that helps
20-12-2021 10:08 PM
Does anyone know if you can DISABLE the annoying "scan" option? I've scanned documents not wanting to simply because I tapped the screen trying to get the phone's camera to focus better on what I was trying to take a picture of.
08-11-2022 12:25 AM
I agree 100%, it should be under those selections
08-11-2022 12:39 AM - last edited 08-11-2022 12:40 AM
I have done all of these:
~Made sure the phone was updated
~made sure the app is updated
~check that screen optimization is on as well as scan option
~ restart the phone
At best the little blue spinning thing will show a T, but it no longer offers the yellow frame to highlight the document/text material. Often it doesn't even switch to the T (whether I tap it or not).
So at best what it is doing is recognizing text, but I have no way to know when I click the shutter button whether it's actually recognizing it as anything other than a photo.
I didn't think it would be a useful feature, but it is, and now people I work with are pressuring me to buy another app to do this. I shouldn't have to.
01-12-2022 01:39 PM
Perfect thanks.
01-12-2022 05:16 PM
Dark background did the trick thanks !
16-09-2023 07:45 PM
Testify!!