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Contact sync galaxy watch 6

(Topic created on: 14-05-2024 10:02 PM)
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HD295
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Hi. I have already got my contacts on my galaxy watch 6 from my phone which is a S20. However, I've got a couple of new contacts which show on my phone but they won't sync with my watch. Any suggestions how I can get them to sync on my watch too? TiA
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9 REPLIES 9
Robin999
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Are the two new contacts saved in the same account / location as all your others ie, Google, Samsung, SIM.
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HD295
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Yes they are :smiling-face:
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Robin999
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Do they sync to other devices (if you have them)
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HD295
Explorer
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Sorry I don't have any other devices.
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Robin999
Maestro
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Try clearing the cache from your wearable app.
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HD295
Explorer
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How do I do that please?
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Robin999
Maestro
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Settings>apps. Scroll down to your wearable app and tap on it. Tap storage and tap clear cache and data.
AndrewL
Moderator
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@HD295: Please try heading to the Contacts app on your phone > Tap the 3 lines in the top left > Manage contacts > Sync contacts > Make sure the relevant account is toggled on > Sync.

Furthermore, please swipe from the top of the screen to the bottom, then again to enlarge the Quick Panel, and ensure that 'Sync' is toggled on. You should also double check that your Watch6 is connected to your phone via Bluetooth, or the Galaxy Wearable app. 

HD295
Explorer
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Thank you both for getting back to me. Tried a lot of things. The only thing that helped was doing a hard factory reset on my watch. Now it is really slow and not doing my continuous heart rate despite I've clicked that 😞
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