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claim validation for buds pro

(Topic created on: 16-02-2021 06:57 PM)
394 Views
Deano6
Journeyman
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It's now been 17 day's after getting an email from Samsung saying they will validate my claim within 7 day's. Anybody having the same problem and anybody able to help?
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4 REPLIES 4
Troop3r
Pathfinder
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mines been validated I'm just waiting for the dispatch email now
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mickh27
Pioneer
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I put my claim in on the 29th of Jan but didnt get validated till the 5th after i phoned them still wait for them to be dispatched.
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Gionike
Voyager
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I didn't get any validation either. I emailed samsung. the next day got an email saying I need to give more information because the details I gave wasn't suitable. so I called them and it was all fine and was validated immediately and confirmed. I would just call them
danmidd
Voyager
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as others have said give them a call they are really helpful and will validate there and then