Cannot setup email app.

[bassmanjon]

Bought new phone, cannot get emails. Can't find place in app to input server info.

[jamesefc1991]

What phone did you buy

[bassmanjon]

Hi, I have samsung s21fe

[bassmanjon]

I have a galaxy S21 FE

[bassmanjon]

Tried to set up, but it says POP3/IMAP not switched on for this account.

[johnz237]

Hi! Welcome to the samsung members community!

Being a Gmail service I would reach out to google directly- hopefully should be a straightforward service

[bassmanjon]

Thanks

[TechSupportPro]

Yo! If you can’t find where to enter server info, you might be using the default email app’s quick setup.

Try adding your email account manually:

Open your Email app → go to Settings → Add Account → choose Manual Setup or Advanced Setup.

Then you’ll get to enter incoming/outgoing server details.


If you tell me your email provider, I can help find the exact server settings too!