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Can't delete old address from a contact

(Topic created on: 05-09-2023 01:47 PM)
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Nonz
First Poster
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One of my contacts has moved and I want to delete the old address and add the new one,. I can add the new one, but I can't figure out how to delete the old one. I would rather not delete the whole contact and add it back. Thank you!

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15 REPLIES 15
N7_Lydia
Journeyman
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This post is almost a year old and the solution I posted, still works for me 🤷🏼 the address should be under work info in the list. I've checked every contact of mine that has a address, and I can see the address, edit and delete the address on the contact. Not sure what else to suggest apart from googling it or YouTube video. I don't get why people need to be snooty about it, when it doesn't work for them. More fields is now just "view more". Make sure you don't have the drop down box set on work address or other. Home will be in the drop down box.
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KainMarko313
Student
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Don't know why they have the wrong answer tagged as the solution but this is the right one

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KainMarko313
Student
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That solution doesn't answer the question asked it just shows you how to change the address which isn't the problem. The problem is when the new address is added the old ones not going away

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N7_Lydia
Journeyman
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Well, this solution still continues to work for me and it has done for years. I've never had the issue of two addresses showing up. I've deleted several adresses and they don't stay, they delete. I guess it's down to where the person has saved the address. Just because my solution doesn't work for some people doesn't mean it's not a solution for other people. My answer was a solution was for the OP and he marked my answer as the right one cause it worked for HIM as he was the Original Poster, not for others in the comments 🤷🏼
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ShortStop21
Student
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I think it has to do with the Storage  Locations. Select your contact > "i" for info> scroll down to the very bottom. Select Storage Locations that's were the other address is stored. You have to unlink the other storages from the contact. 

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dmcmill1A
First Poster
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Yes, this solution just worked easily for me. Great tip.

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