05-09-2023 01:47 PM
One of my contacts has moved and I want to delete the old address and add the new one,. I can add the new one, but I can't figure out how to delete the old one. I would rather not delete the whole contact and add it back. Thank you!
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05-09-2023 02:31 PM
05-09-2023 02:31 PM
11-10-2023 04:07 PM
Try again - the address isn't available to edit or remove. It shows up in the contact details, but disappears during editing.
11-10-2023 04:16 PM - last edited 11-10-2023 04:18 PM
30-11-2023 11:03 PM
I am also having the same issue. There is no "i" to click and when I go down to view more I can enter the new address and save it. But then when I go back to view the contact, both addresses are listed.
01-12-2023 11:29 PM
Here's what worked for me. Open up the contact to edit it. You don't have to view more. At the bottom is "storage location". Click on it and it will show the contact probably as a phone storage and cloud storage. I selected "unlink" by the cloud storage. It removed the old address I wanted to get rid of. Hope this helps!
26-04-2024 07:34 PM
I can add the "new" corrected information but it retains the old. Does not delete it or remove it. How do I DELETE the old address and email address?
26-04-2024 07:38 PM
p.s. - I needed to send this contact information to someone and it's very confusing when they receive a contact with TWO addresses and TWO email addresses.
20-08-2024 02:08 AM
I am having the same issue
01-09-2024 07:58 PM
Regardless, it didn't work. The old address isn't shown when you click "more fields."