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Can anyone help me out! (i haven't received any verification mail for free gifts)

(Topic created on: 09-02-2021 07:16 PM)
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NirmalR
Journeyman
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Likewise its been 9 days i applied for free gifts for pre order s21 but to date i ven't received any verification mail so i even mailed them @ preorder.samsungpromotions.claims but no response yet,any suggestions..

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19 REPLIES 19
NirmalR
Journeyman
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jst to let u knw that call 03330067884 & follow the instruction, but m not sure what the next step gonna be..whether samsung provides feedback or nor
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TomaszDorset
Pioneer
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I gave them a call today, one document was missing, when I sent them this document they validate my claim straight away. Now I need to wait 45 days for delivery...
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Dodgethis1
First Poster
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ok thnxs
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Darbis
Voyager
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The email should come immediately. Do the process again via Samsung members app and using your S21 phone

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NirmalR
Journeyman
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yeah got mail the very first day as i claimed the rewards & even got ref.no. but no any mails received yet regarding verification...
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Dodgethis1
First Poster
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hi thnxs for the reply contacted the above number, just said I had to wait on them checking the claim and they will send confirmation email so just a waiting game now
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Dodgethis1
First Poster
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what number did you call. All I got was automated message saying I had to wait until they checked the claim
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TomaszDorset
Pioneer
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03330163421 than choose options 1 it asks you to tap your claim number. Ignore that and do nothing, will ask you again and still do nothing. When it starts read options choose 6 and than option 1. Now provide and tap informations: number of property and later just numbers from your post code. And now wait for consultant
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Dodgethis1
First Poster
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hi Thomasz done what you said and got it all validated thnxs again just have to wait now
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TomaszDorset
Pioneer
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👍
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